Frequently asked questions
Flight analysis, reports, maps and your account — answers based on how IGC Master works today.
15 questions
Flight analysis
How do I analyse a flight?
Drop one IGC file into Flight analysis or click the upload area to browse. Aircraft, mass and polar details are optional. Start the analysis, then open the report from the completed preview.
Why can a chart be empty?
A chart needs suitable recorded data. Missing fixes, an unknown altitude reference or too few consistent circles can prevent a reliable result. A straight climb can be wave or ridge lift; it is not automatically a thermal. Report a suspected error through Contact with its reference and timestamp.
How are altitude, terrain and AGL related?
The recorder supplies GNSS and pressure altitude as separate channels. Terrain comes from Mapterhorn beneath the selected track. AGL is their height difference only when the references are compatible; an estimate or uncertainty must remain identified. Pressure altitude is not automatically height above sea level.
Do I need to select an aircraft polar?
No. A suitable polar and the flight mass improve model-based airspeed and performance calculations. These are estimates, not a replacement for measured airspeed. The polar page identifies available source and model information.
Can I import from Google Drive or Dropbox?
The buttons are currently placeholders. Cloud import is not connected yet; download your IGC and upload it from your device.
Reports and examples
What is the difference between Compact and Full?
Compact shows what happened in the flight. Full adds detailed explanations and coaching, including advanced thermal, wind and performance analysis where the data support it. Free uploads receive Compact; Full requires the applicable access or coupon. Locked areas show what is available in Full.
Are the latest flights analysed again when I open them?
No. They use saved, prepared reports without processing an IGC again. The progress display is a demonstration. After it finishes, you choose when to open the report. The latest nine shared flights are kept in the active library; three are presented as Compact examples.
Can I enlarge or download charts?
Charts with these controls open in a framed window and offer the formats shown in their download menu. Image exports include branding and a legend where relevant. Chart CSV export is available in Full. Your browser session is not a permanent archive: save the reports you need.
Maps and data
Does my upload contribute to the thermal map?
The upload can supply thermal measurements independently of the optional public-flight sharing consent. A file hash prevents duplicate ingestion. Pilot names, aircraft and recorder identifiers are not included in the thermal processing data. Opening a saved example does not ingest it again.
What do the OGN live thermals show?
Live thermals use today’s OGN observations in the area around the map, within a 200 km-wide generation zone. Choose the last 30 minutes or the last 60 minutes. The daily thermal collection continues separately. Coverage and delay depend on reception and available data.
Can I use the maps for navigation?
They support review and preparation, not operational navigation. Terrain, airspace, traffic and weather can be incomplete or delayed. Check official sources. The optional rain radar shows the available data from the last 60 minutes only when the map scale is below 50 km. Data are requested only in this view, using a server cache refreshed every ten minutes.
Account and privacy
Will my flight become public automatically?
No. Sharing with Latest flights and website illustrations requires a separate, initially unchecked permission for each upload. Declining does not prevent analysis. Shared assets omit names and aircraft identifiers, but a route and its times can still be recognisable. The original IGC is not offered for public download.
How can I withdraw sharing or delete my account?
Contact us with the flight reference or identifying time and area, or with your account email for an account request. Never send passwords. Removing a private report does not itself remove a separately shared asset. We can remove our publication, but cannot recall copies already saved by others.
How can I sign in or reset a password?
Use email and password, Google or Facebook. For an email/password account, request a reset link and check the spam folder too. We do not receive your Google or Facebook password. Contact us if delivery fails; include the request time and address.
What happens if I request another coupon?
Coupon issue and redemption are recorded. The reply indicates whether the earlier coupon is still usable or was already redeemed, with the recorded date. Requesting a coupon or creating an account does not start a paid subscription.
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Still have a question?
ContactFor an analysis problem, include the report reference and timestamp. You can also provide an IGC file or WeGlide flight ID.